Terms of Use | Better Human

These Terms of Use are an agreement between you and the developer of Better Human. In these Terms, we, us and our mean the developer of Better Human. They cover the Better Human app for iPhone and our related services. By downloading or using Better Human, you agree to these Terms. If you don't agree, please don't use the app. Our Privacy Policy explains how we handle your information.

These Terms take effect on October 15, 2026.

Who can use Better Human

You must be at least 18, or the age of majority where you live, to accept these Terms and buy a membership. Teens aged 13 to 17 may use Better Human with the permission and involvement of a parent or guardian, who accepts these Terms for them. Children under 13 may enjoy Stories and Play under a parent's or guardian's supervision, and should not use Talk, the Prayer Wall or journal reflections on their own.

Your membership

Better Human is a membership. Most of the app is available only with an active membership, a free trial or a gift. Settings, restoring a purchase and crisis help are always available.
Memberships are auto-renewing subscriptions, sold and billed by Apple through your Apple Account. You can choose a monthly or a yearly plan. Prices are shown in the app before you buy, may vary by country and may change.
The yearly plan includes a free trial for eligible new members, currently 7 days. Apple decides who is eligible.
Payment is charged to your Apple Account when you confirm your purchase or, if you start a free trial, when the trial ends.
Your subscription renews automatically, for the same length of time and at the current price for your plan, unless you cancel at least 24 hours before the end of the current period. Apple charges your account for the renewal within the 24 hours before the current period ends.
You can manage or cancel your subscription in your Apple Account settings (on iPhone, open Settings, tap your name, then Subscriptions). Members can also tap Manage subscription in the app's Settings. When you cancel, you keep access until the end of the period you've paid for. Deleting the app doesn't cancel your subscription.
If you cancel a free trial at least 24 hours before it ends, you won't be charged. Any unused part of a free trial ends when you buy a subscription.
If you turn it on, the app can remind you before your trial ends. This reminder is a courtesy, so please keep track of your renewal dates too.
Refunds are handled by Apple under its policies. You can ask for one at reportaproblem.apple.com. We can't issue refunds for App Store purchases ourselves.
If the price of your subscription changes, Apple will tell you in advance and, where required, ask you to agree before the new price applies.

Gift codes

Members get free-week codes to share, and can buy gifted months as one-time in-app purchases billed by Apple.
A free-week code is for someone new to Better Human and can be used once per iPhone. Free-week codes expire 30 days after they're created. A code for gifted months expires 12 months after it's issued.
Each code can be redeemed once. Codes have no cash value and can't be sold or exchanged for money.
A gift doesn't pause or cancel an Apple subscription. If you already subscribe, gifted time is set to begin when your current paid period ends. To avoid paying for the same time twice, turn off auto-renew in your Apple Account settings before then.
We may cancel a code that was obtained or used through fraud or abuse, or that came from a purchase Apple refunded.

Your angel is an AI companion

Your angel is an AI companion inspired by the angels of Scripture. It is not a real angel, and it never speaks as God. It is not a pastor, priest, counselor, therapist, doctor or other professional. Its words are written by a computer program that can make mistakes, including about the Bible, and it can say things that are incomplete, unhelpful or wrong.

Take what your angel says as encouragement, and weigh it against Scripture, prayer and the counsel of people you trust.
Don't rely on it for medical, mental health, legal, financial or other professional advice, or for decisions about anyone's health or safety.
If a conversation turns abusive, your angel may pause Talk until the next morning.

If you are in crisis

Better Human is not an emergency service. If you or someone else is in danger, call your local emergency number (911 in the US) right away. In the US, you can call or text 988 to reach the 988 Suicide & Crisis Lifeline at any hour of the day or night. In other countries, you can find a helpline at findahelpline.com. The app shows crisis resources when your words suggest you may need them, but it may not always recognize when someone needs help.

The Prayer Wall

The Prayer Wall is a public place to share prayer requests and to pray for others. Everything you post there, with your first name, can be seen by other members.

Wall guidelines

When you post, you agree to these guidelines.

Share prayer requests and kind notes. Pray for people, and don't judge them.
Keep names and numbers out. Don't post last names, phone numbers, addresses, email addresses, links or social media or payment handles, yours or anyone else's.
Don't post hate, harassment, threats or mockery, and don't accuse, expose or wish harm on a real person.
Don't post sexual content, advertising, fundraising or requests for money.
Don't try to instruct or trick the AI that checks posts, and don't pretend to be someone else.
Only post what you have the right to share.

How we keep it safe

Every post is checked by automatic filters and our AI provider before it appears, and posts that break these guidelines are turned away. If a post suggests someone may be in danger, it isn't posted, and you're shown ways to get help.
Each request gets a short prayer written by AI.
You can report any post or person and block anyone. A post that several people report may be hidden until we review it. We aim to review every report within 24 hours.
Daily limits apply to posts, notes and reports.
We may remove or hide posts, change a wall name that breaks these guidelines, pause someone's ability to post, or remove someone from the wall, especially to protect others. We may do this without notice.
We don't review every post in person, and we can't promise that everything on the wall is accurate or appropriate. Requests are written by other people, so please use care before acting on anything you read there.

You can delete your own requests at any time. A deleted request comes off the wall right away. The Privacy Policy explains what we keep.

Children and families

Stories, Play and child profiles are made for parents and guardians to enjoy with their children. If you add a child's profile, you confirm that you are their parent or guardian, or that you have their parent's or guardian's permission. Please stay close to young children while they use the app. Talk, the Prayer Wall and the journal are made for adults. You are responsible for how Better Human is used on your device and under your membership.

Your content

You own what you write in Better Human, including your messages, prayers, journal entries, notes and Prayer Wall posts. You give us permission to store, copy, process and transmit your content as needed to run the features you use, including sending it to our AI and voice providers as the Privacy Policy describes. For Prayer Wall posts, you also give us a worldwide, non-exclusive, royalty-free license to host, display and share them with other members, and to check and moderate them, while they're on the wall. This permission ends when your content is deleted, apart from copies we keep as the Privacy Policy describes or as the law requires.

You're responsible for what you post. You may keep, use and share the replies, prayers, reflections and cards the app makes for you, for personal and non-commercial purposes. If you send us ideas or suggestions, we may use them without owing you anything.

Our content

Better Human and everything we provide in it, including its design, the angel and its looks, the painted story films, stories, games, coloring pages, audio, voices, text and software, belong to the developer of Better Human or our licensors and are protected by law. Scripture in the app is from the World English Bible, which is in the public domain. Please don't use the Better Human name or logo without our permission.

We give you a personal, limited, non-exclusive, non-transferable license to use Better Human on Apple devices you own or control, under these Terms and Apple's Usage Rules. You may not copy, sell, rent, modify, reverse engineer or redistribute the app or its content, except where the law allows. You may share the cards and colored pages you make in the app for personal, non-commercial purposes.

Acceptable use

Please use Better Human with the same care you would want from others.

Don't use it to break the law, harm anyone or violate anyone's rights.
Don't harass, threaten, exploit or endanger anyone, especially children.
Don't try to get around the membership, usage limits, safety checks or gift code rules.
Don't reach our server except through the app, for example with scripts, bots or scrapers.
Don't try to make the AI produce harmful, hateful, sexual or illegal content, or trick it into ignoring its instructions.
Don't interfere with the app or our server, overload them, upload malicious code, or try to get information that isn't yours.

Other services

Better Human relies on services from other companies, including Apple (the App Store, payments, speech recognition and Apple Maps), RevenueCat, Cloudflare, Neon, DeepSeek and Google. Their own terms and privacy policies apply to their services. The app may link to other websites, such as crisis helplines, and we aren't responsible for their content.

Changes to Better Human

We may add, change or remove features and content over time, and change the providers we use. We may also pause the app or parts of it, for example for maintenance. If we stop offering Better Human, we'll try to tell you in advance.

Disclaimers

We work hard to make Better Human helpful and dependable. Even so, to the fullest extent the law allows, Better Human and its content are provided as is and as available, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We don't promise that the app will always be available, free of errors or secure, or that replies, prayers or other content will be accurate or right for you. Some places don't allow these exclusions, so some of them may not apply to you.

Limitation of liability

To the fullest extent the law allows, the developer of Better Human won't be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, profits or goodwill, arising from or related to your use of Better Human, including your reliance on anything your angel or another member says. Our total liability for any claim related to Better Human is limited to the greater of the amount you paid for Better Human in the 12 months before the claim, or US$50. Nothing in these Terms limits liability that the law doesn't allow us to limit, such as liability for fraud or for death or personal injury caused by negligence.

Ending your use

You can stop using Better Human at any time by cancelling your subscription and deleting the app. The Privacy Policy explains how to ask us to delete information on our server. We may suspend or end your access to Better Human or any part of it, including the Prayer Wall, if you break these Terms, if the law requires it, or to protect other people. Ending access doesn't by itself entitle you to a refund, except where Apple's policies or the law provide one. Parts of these Terms that by their nature should continue, such as the content licenses, disclaimers and limits on liability, continue after your use ends.

Changes to these Terms

We may update these Terms from time to time. We'll post the new version on this page with its date, and tell you in the app if the changes are significant. If you keep using Better Human after changes take effect, you accept the updated Terms. If you don't agree with them, please stop using the app and cancel your subscription.

Disputes and governing law

If you have a concern, please write to us first so we can try to resolve it together. These Terms are governed by the laws of the place where the developer of Better Human is based, without regard to conflict of laws rules. Nothing in these Terms takes away rights you have under the consumer protection laws of the place where you live.

Apple App Store terms

These terms apply because Better Human is offered through Apple's App Store.

Agreement. These Terms are between you and the developer of Better Human only, and Apple is not a party to them. We alone are responsible for Better Human and its content.
Scope of license. Your license to use Better Human is a non-transferable license to use it on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions. Other accounts associated with you may also use it through Apple's Family Sharing or volume purchasing, where those are available for Better Human.
Maintenance and support. We alone are responsible for maintenance and support of Better Human, as described in these Terms or as the law requires. Apple has no obligation to provide any maintenance or support services for Better Human.
Warranty. We alone are responsible for any product warranties, whether express or implied by law, to the extent they are not effectively disclaimed. If Better Human fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, for Better Human. To the maximum extent the law allows, Apple has no other warranty obligation for Better Human, and any other claims, losses, liabilities, damages, costs or expenses caused by a failure to conform to a warranty are our responsibility.
Product claims. We are responsible for addressing any claims by you or a third party about Better Human or your possession and use of it, and Apple is not. These include product liability claims, claims that Better Human fails to meet any applicable legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
Intellectual property claims. If a third party claims that Better Human or your possession and use of it infringes their intellectual property rights, we alone are responsible for investigating, defending, settling and resolving that claim, and Apple is not.
Legal compliance. You confirm that you are not located in a country that is subject to a US Government embargo or that the US Government has designated as a terrorist-supporting country, and that you are not on any US Government list of prohibited or restricted parties.
Contact. Send any questions, complaints or claims about Better Human to the developer of Better Human at support@betterhuman-app.com.
Third-party terms. You must follow any third-party agreements that apply when you use Better Human, such as your wireless data service agreement.
Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms. When you accept these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce them against you as a third-party beneficiary.

Contact us

If you have questions about these Terms, write to us at support@betterhuman-app.com.